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Online - City & Guilds Level 3 Certificate in the Principles of Animal Management within a Pet Store (QCF)

About the course

Brief Description of the Course:

The qualification is aimed for learners who wish to progress to or are working within the pet retail industry. It is most suitable for those already employed or seeking employment in a Supervisory or Management capacity in the sector.

Principles of animal management in a pet store:

This unit covers the identification and biological details of small mammals, cats and dogs, reptiles and amphibians, aquatic species and pet and aviary birds. Sources of supply and selling techniques are also covered with a review of the equipment and accessories required for the wellbeing of different species within the range.

Principles of pet store management systems and procedures:

This unit covers differences between classes of animals, their wellbeing and health checks. The unit provides learners with knowledge on health and hygiene routines, animal nutritional requirements, preventative treatments and stocking densities. The signs of common diseases and parasites and their treatments are also covered. The unit covers the legislation that relates to pet store management. It will also give learners knowledge on the employment and training of staff, health and safety issues, customer relations, licensing and financial systems, design, layout, and stock control.

Course Units:

303 - Principles of animal management in a pet store

304 - Principles of pet store management systems and procedures

Entry Requirements:

Applicants require either a Level Two or Three qualification in a land based subject or experience of working within the animal industry.

Applicants must 16 years old or above.

All applicants will be required to take an online English assessment before being accepted onto the course.

Learning and Assessment:

There is a range of written assessments and one short answer paper, these are externally set. Each assignment relates to a unit. Learners must pass all tasks within an assignment.

Special Requirements:

As the course will be delivered online it will be necessary to have access to wifi /the internet to access course materials, recordings and interactive lectures. Applicants must have access to a digital device appropriate for course completion. This cannot be a phone.

There will be opportunities to visit the College’s extensive animal collection as part of the course which will equate to 20 hours of course time. These will be Saturdays 10.00 am - 4.00 pm on 19th February, 26th March, 7th May and 25th June 2022.

Applicants will need to attend the Bilsborrow campus for a small amount of delivery and assessment.


Pet Shop Manager


Other qualifications / apprenticeship at Level 3 such as a Certificate / Diploma in Animal Management.

How to Apply:

To apply for this programme, please complete the on-line application form using the links on the right of the factsheet on the website. Alternatively, printed application forms are available from course enquiries:


Myerscough College, St Michaels Road, Bilsborrow, Preston. Lancashire, PR3 0RY


0800 652 5592





Please note that the information provided in this fact sheet was accurate at the date of publication. However, programmes of study are continually being modified and information is therefore subject to change.

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